KidZerts Children's 3/4 Arch Support Insoles

Item #: KZ-Insoles
Availability: Usually ships the next business day
$22.95
KidZerts Children's 3/4 Arch Support Insoles - Click to enlarge title=

KidZerts Children's 3/4 Insoles: Podiatrist Recommended and an Investment in Future Foot Health

KidZerts Children's 3/4 Arch Support Insoles are the inserts that should be in all children's shoes because they provide important features that are needed for healthy growing feet. Unfortunately, the insoles that come in new children's shoes are usually poorly made. They're often thin foam cutouts that offer no cushioning, form or structure; in fact, they can actually cause harm to children's feet. KidZerts children's insoles are the complete opposite. They're shaped to resemble the contours of the arch and heel areas of the foot; and they're the only children's insoles in the market that are wear-moldable, which means that over time KidZerts insoles will conform to the natural shape of each individual foot for a customized fit. All of these design features provide exceptional arch support and great heel stabilization - children will gain better posture, overall body alignment and experience less foot fatigue. Kidzerts 3/4 Arch Support Insoles reduce the likelihood of your child developing Sever's disease and provide relief from heel pain by provding the needed support to your child's feet, further reducing the impact on the heel and strain on developing bone and muscle structure of your kid's feet. KidZerts children's arch support insoles are also podiatrist recommended because as children's feet grow and the arch in each foot is developed, KidZerts can be used to encourage and maintain the arch during this important growth stage. KidZerts children's arch support insoles will upgrade just about any pair of kids' shoes - they're an investment in future foot health.

KidZerts 3/4 Arch Support Insoles for Kids have the following features:

  • Wear-moldable support system: in time as the natural heat of the body increases due to the activity level, KidZerts insoles will conform to each individual foot for a customized fit
  • An anti-bacterial top cover kills over 650 different types of bacteria - helps eliminate smelly feet
  • Constructed of semi firm rubber
  • Shaped to follow the natural contours of the arch and heel areas of the foot
  • Provides outstanding arch support
  • Established heel cup provides stability
  • Promotes proper alignment and balance
  • Reduces foot fatigue, ankle pain, arch pain, and discomfort from flat feet
  • Podiatrist recommended for healthy growing feet
  • Sold as one pair
  • Please note: this is not a full-length arch support insole; sizing correlates with the child’s actual shoe size and does not run the full length of the shoe. From the heel, this insole covers ¾ of the footbed
  • For the best fit, order a ½ size up from child’s shoe size if they are in a growth spurt. The next size range up is preferable than ordering a ½ size short
  • Recommended for children's dress/casual shoes, cleats, or shoes that do not have removable insoles
  • Recognized and reviewed by LER (Lower Extremity Review) magazine
Sizes: 26 (US 9/10) Kids, 28 (US 10.5 - 11.5) Kids, 30 (US 12 - 13) Kids, 32 (US 1 - 1.5) Youth, 34 (US 2 - 3) Youth, 36 (US 4-5) Youth

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(Reviews are subject to approval)
KidZerts 3/4 arch support, August 24, 2014
Posted By: HappyMom - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

Got this for my son who has flat feet and complains that his feet get sore. Love the 3/4 arch support.

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Best investment ever!!!, May 26, 2014
Posted By: Doris - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

My three year old son kept falling and falling every couple of steps. I went in line and found healty feet and purchase the arched foot sole for my son. It was like magic. He stopped falling and is able to balance him self perfectly.

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KIDZERTS SHOE INSERTS, April 29, 2014
Posted By: VICKS - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

I PURCHASED THE KIDZERTS INSERTS FOR MY DAUGHTER WHO HAD BEEN EXPERIENCING A LOT OF PLANTER FOOT PAIN. THE PAIN WAS SO BAD, SHE WAS TO THE POINT OF TEARS ESPECIALLY AT NIGHT & IN THE MORNING. SINCE SHE HAS BEEN USING HER INSERTS, THE PAIN HAS SEEMED TO DISAPPEAR. AFTER A COUPLE DAYS OF GETTING USED TO THEM SHE HAS NOT COMPLAINED OF ANY MORE PAIN - SHE SAYS SHE FEELS SO MUCH BETTER NOW! THANK YOU KIDZERTS - YOU'RE A LIFE SAVOR!! :)

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perfect, April 28, 2014
Posted By: TP - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

I purchased these for a client. I have used these with pediatrics for several years and I love them. I get great results for basic pronation control issues.

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No complaints., April 7, 2014
Posted By: Slim - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

My daughter uses it with ease.

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KIDZERTS, February 16, 2014
Posted By: WEST - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

1 people found this review helpful

West, my 8 year old says these are helping him run faster and his back doesn't hurt as much when he wears them. One of his feet has a nonexistent arch. He lost his expensive orthotics and these are a much cheaper solution, also not hard plastic which he didn't like.

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great insoles, February 13, 2014
Posted By: stef - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

I bought these for my 9 year old daughter to put in her soccer cleats. They alleviated the heel pain she was experiencing, and she likes them so much that she switches them to the rest of her shoes as she wears them. Terrific!

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Good Insert, January 24, 2014
Posted By: Soup - verified customer
Overall:4 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

1 people found this review helpful

We got these for my son who walks on the ball of his foot to help straighten everything out. They look great, don't smell (odor was an issue with a previous pair.) I just wonder if they will last. They are plastic and I hope they make it through changing of shoes for a first grader!

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3/4 inserts, October 28, 2013
Posted By: MiMi - verified customer
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

1 people found this review helpful

These are great for my 8 yr old granddaughter. She is a gymnast and has fairly flat feet. She began to experience heel pain and I was concerned about fasciitis, so I got her these and she got complete relief.

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No More Heel Pain, April 24, 2013
Posted By: Baseball Mom
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

2 people found this review helpful

My son complained of heel pain when wearing cleats and Vans. I bought the 3/4 KidZerts for both and no more heel pain! Thank you KidZerts!

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Best insoles, October 1, 2011
Posted By: Inge "the Abue"
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

1 people found this review helpful

love the insoles. First time that my granddaughter is able to wear regular shoes and feel confortable. The only shoes she had before were the ones with the arch suppert already built in. This gives her a lot more choices and are very confortable! Thank you.

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Flat feet, July 18, 2011
Posted By: Mom
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

2 people found this review helpful

My son has flat feet. Once he started using these inserts his pain stopped. He says he doesn't even notice he's wearing these inserts.

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Perfect solution, June 2, 2011
Posted By: soccer mom
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support

1 people found this review helpful

My son's flat feet and some growing pains caused calf/heel pains. Doctor-recommended inserts cost too much and someone suggested Healthy Feet. We read the KidZerts reviews, purchased a pair and have bought a second.

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Finally, April 9, 2011
Posted By: Cisco
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

4 people found this review helpful

My daughter can now participate in school P.E.

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Great arch support, February 10, 2011
Posted By: Funky Monkey
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

1 people found this review helpful

My son's foot pain is gone!

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Great inserts, January 26, 2011
Posted By: Deb
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

3 people found this review helpful

Very pleased with this insert. So happy inserts came in small sizes to fit preschooler.

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Good stuff!, January 20, 2011
Posted By: Jaci
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

5 people found this review helpful

Bought these for 7 yr old daughter who needed arch support for cheerleading shoes - definitely helped!

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Great Insert, January 12, 2011
Posted By: Firefly
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

3 people found this review helpful

Purchased these for my son who has flat feet. Great little supports. He liked the color and they work great in his loafers. Especially like the adhesive on the back to keep them in place. Feel very confident that he is now wearing shoes that protect his feet and keep him comfortable. Will buy these again when he outgrows the current ones.

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KidZerts Chidren Arch, November 18, 2010
Posted By: Ed
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

2 people found this review helpful

Finally found a product that has helped my son with his flat feet. Great product, Great service, makes for one happy customer.
Thank you,
Ed


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highly recommend, November 3, 2010
Posted By: Mom of 4 year old
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

3 people found this review helpful

Fits easily in shoe, made of great material and light weight. Gives that added extra support for those who just need a little. For those with more pronounced pronation, a full fit orthotic like dafo pollywog might be better. But what what this is and the price and the ease of use and it came the next day - was great!

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Super!, October 6, 2010
Posted By: Jacqui R
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

6 people found this review helpful

These inserts are wonderful! My girls' feet have been so much better! They are less expensive than all of the inserts we looked at and these have been perfect for us.

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Good Insoles, September 22, 2010
Posted By: Amy
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

3 people found this review helpful

These inserts were very comfortable and helped my daughter a lot. Her feet are more stable and the inserts are easy to change from sneakers to her flat shoes.

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Good inserts, August 20, 2010
Posted By: mtm1973
Overall:5 Comfort: Look: 
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support

5 people found this review helpful

My daughter really likes these inserts.

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KidZerts, August 11, 2010
Posted By: Brooklyn Mama
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

10 people found this review helpful

I was very pleased with our KidZerts orthotics. I thought it would take time for my daughter to get used to them but not so! They were comfortable from the start. She wears them every day with no complaints. Like many kids, my daughter has more than one pair of shoes and sneakers so I plan to buy more KidZerts to cover them all.

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Great for Kids, July 3, 2010
Posted By: Happy Mama
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

5 people found this review helpful

My 9 yr old son has been wearing KidZerts for about a month now and he loves them! They stay in place well and are very comfortable. The inserts have a soft, cushy feel to them and offer him great support. As a mother, I feel better knowing that he is keeping his feet healthy while being an active kid. Excellent product that I would highly recommend!

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Happy Kids = Happy Mom, June 18, 2010
Posted By: Happy Mom
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support

21 people found this review helpful

Both my kids have worn the Pedag Bambini in the past. This time around I decided to give the Kidzerts a try. We all liked the Bambini but love the Kidzerts!

Here's a little about why we liked our Kidzerts so much. Solid arch support (but not stiff), heel comes up and actually cups the heel, antibacterial top cover which helps w/ stinky kids feet and (my favorite) the sticky tape on the bottom really sticks so these insoles do not slide around at all.

My son swears he is running faster now too! Happy kids make a happy mom!


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these make me bouncy, May 21, 2010
Posted By: thecashman
Overall:5 Comfort: Look: 
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

9 people found this review helpful

Gramma bought these for my sandals...and they make me bouncy

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  1. Do you have any physical store locations in my area?
  2. What size shoes should I order?
  3. When will I get my order?
  4. What is the status of my order?
  5. How do I know if the shoes I want are in stock?
  6. I need the shoes or foot care product by tomorrow.
  7. The tracking information for my purchase says that my package has been delivered, but I did not get it.
  8. My bank shows I was charged twice for my order.
  9. I received defective shoes.
  10. Why does my order say Pending Review?
  11. How do I return shoes?
  12. How do I exchange shoes?
  13. I did not receive a packing slip in my box and I need to exchange or return my shoes.
  14. I have returned my shoes and do not show a credit to my account.
  15. I returned my shoes. Why did you give me a store credit?
  16. I want to send a pair of your shoes to someone as a gift but I do not want them to know how much I spent.
  17. Can you bill my insurance company or can I use Medicare to buy my shoes?
  18. I need a shoe with great support and extra depth.
  19. How do I use my orthotics in my new shoes?
  20. I am normally a 2E but the shoe I am looking at is not offered in a 2E. What width do I choose?
  21. What is the difference between a 2E and a 5E in a slipper?
  22. My Doctor says I need a shoe with a good arch support, what would you suggest?
  23. What is the difference between a 3/4 arch support and a full length?
  24. My mom's feet are very swollen, what shoes do you recommend?
  25. I need slippers with arch supports or removable footbeds so I can use my orthotics.
  26. I need kids shoes with good arch supports.
  27. My child is getting married – do you have a dress shoe that I can get around in?
  28. My child’s shoes smell awful, what can I do to get rid of the odor?
  29. I have a cast on one leg – do you have anything that will make my step even?
  30. I had surgery and I need a temporary shoe that provides protection.
  31. Can I order 2 different size shoes?
  32. I am a doctor and I am interested in your referral program.
  33. Do you offer discounts?
  34. I have one leg shorter than the other. Can you help me?
  35. Can I order 2 pair of shoes and send one pair back if they do not fit?
  36. Can I change information about the order I have already placed?
  37. What makes a shoe a diabetic shoe?
  38. What are European sizes?
  39. What is the difference between extra, double and super depth?
  40. What will happen if I refuse my shipment?
  41. What if I want to cancel my order?
  42. Shipping Address Errors and Undeliverable Shipments
  43. Disputed Charges or Chargebacks
  44. Warranty Information



    1. Do you have any physical store locations in my area?
    2. No, we do not. HealthyFeetStore.com is an online store only with an administrative office in San Diego, California. Please call 866.324.3338 or email cservice@healthyfeetstore.com for any questions.

    3. What size shoes should I order?
    4. The most accurate size can be obtained by getting your feet measured at a department store or shoe store. Shoe sizes are not uniform and do vary by shoe manufacturers.

      The difference between shoe lengths is approximately 1/3 inch and the difference between widths is approximately 1/8 inch.

      We also have a sizing chart on our web site. This sizing chart can be used for European to U.S. sizing conversions and has the approximate inches per size. Keep in mind that most retail shoes are medium width.

      If your shoes are too small or too big, we offer free exchanges. Please contact us at 866.324.3338 so we can assist you with your exchange.

    5. When will I get my order?
    6. Please read our Total Delivery Time calculation page to help you estimate your package’s time of arrival.

    7. What is the status of my order?
    8. If your shoes have shipped, you should have received an e-mail with the tracking number. If not, please call us at 866.324.3338 with your order number and/or full name.

    9. How do I know if the shoes I want are in stock?
    10. Once your order is placed, you will be contacted as soon as possible if the order is not in stock. Once your order ships, you will be e-mailed the tracking number to track the package. If you have any questions, you can always call us at 1-866-324-3338 to check availability.

    11. I need the shoes or foot care product by tomorrow.
    12. Most of our shoes are not available for overnight shipping.

      We can ship foot care products and most slippers overnight within the continental United States. The order will be shipped UPS and the cost will be $34.95.

      If the order is placed before noon (Pacific Time), your products will ship that day. If the product or slippers are ordered after noon (Pacific Time), they will ship the next day.

      We also offer express shipping which is available for most shoes and products (excluding Kumfs, Finn Comfort and some New Balance shoes.) With express shipping, you will receive the shoes, products or slippers in about three to five business days after your order has been processed. That might be a more reasonable option if you need your order quickly.

    13. The tracking information for my purchase says that my package has been delivered, but I did not get it.
    14. If the tracking number says the package was delivered but you did not receive it, please check your front, side and back yards. Ask neighbors if they received the package by mistake or if they saw where the UPS or USPS worker put the package. If the package was shipped to an apartment/condo complex or an office building, check with the front desk or management office. If you still do not find the package, call UPS with the tracking information and ask for assistance. Once you have attempted to find the package and it is still missing, call us and we will assist you.

    15. My bank shows I was charged twice for my order.
    16. What you are seeing is an "authorization" for the charge, not the actual "charge." The authorization is made when you place the order to inform your bank to reserve the funds to complete the purchase. The actual charge replaces the authorization when the order is processed. The actual charge may not exceed the authorization charge.

    17. I received defective shoes.

      We want you to be 100% happy with your order. You may return defective shoes within 60 days of purchase. Please call us at 866.324.3338 about your defective shoes and we will set up a free return for you. Normal wear and tear of the shoes is not considered a defect.

    18. Why does my order say Pending Review?
    19. When an order says it is “Pending Review,” it usually indicates there is something in the billing or shipping information that does not match the (credit) card provided. We will call you if this means that your order will be delayed. If you are concerned about your order, please call customer service and we can look into it for you.

    20. How do I return shoes?
    21. Please read through our Return Information page.

    22. How do I exchange shoes?
    23. Please read through our Exchange Information page.

    24. I did not receive a packing slip in my box and I need to exchange or return my shoes.
    25. Our Exchange & Return Form can be downloaded on our web site. (It is also found on our home page.) Please print the form and fill it out.

    26. I have returned my shoes and do not show a credit to my account.
    27. Credits will be issued within 10 business days. We do not refund the shipping costs. We will email you when your return is complete and your account has been credited. Please note: After your credit is processed, it may take an additional week for the funds to show in your account. Most banks take approximately a week to transfer funds on a credit.

    28. I returned my shoes. Why did you give me a store credit?
    29. If you return shoes 35 days after you received the shoes, we will issue you a store credit. Please read our Return Policy here.

    30. I want to send a pair of your shoes to someone as a gift but I do not want them to know how much I spent.
    31. The cost of the products will not be included on the packing slip.

    32. Can you bill my insurance company or can I use Medicare to buy my shoes?
    33. No, we do not work with insurance companies or Medicare. The codes on some pages are provided as a guideline in selecting products that adhere to the strict guideline established by the U.S. government. The Therapeutic Shoe Bill (which pays for shoes for at risk Diabetics) was designed to ensure that at-risk diabetics were actually fit by a skilled practitioner to check the fit of the shoe on the foot to decrease the odds of amputation.

    34. I need a shoe with great support and extra depth.
    35. All of our shoes are orthopedic, diabetic or therapeutic.

      90 % of our shoes have removable insoles and have added depth. Each shoe will specify under "Special Features" if it has removable insoles and added depth.

    36. How do I use my orthotics in my new shoes?
    37. Go to here for instructions.

      It is suggested that you remove the existing inserts and unlace the shoe completely. Check the length of the new insert against the existing insert, and trim to fit if necessary. Insert the new insert making sure to butt the heel and roll the orthotic into the toe section. Next put the shoes on and stand up, making sure the insert is lying flat. Next, lace the shoes to conform to the unique shape of your foot.

    38. I am normally a 2E but the shoe I am looking at is not offered in a 2E. What width do I choose?
    39. Each manufacturer gets to establish their own width standards. Some width sizes are in even numbers and some are in odd numbers. A 2E with one manufacturer might be the same as a 3E with another. Again, the difference between each width size is about 1/8th of an inch.

    40. What is the difference between a 2E and a 5E in a slipper?
    41. A 2E and a 5E are the same width for slippers, but the upper is enhanced by ½” to allow for the increased width.

    42. My Doctor says I need a shoe with a good arch support, what would you suggest?
    43. Most of the shoe & slipper brands we carry have shoes with excellent arch support. If you have questions on a specific brand or style, feel free to call our customer service staff at 866.324.2228.

      In addition, most of our shoes have removable footbeds to accommodate your custom orthotics or over the counter arch support insoles. You can put arch supports insoles into any shoe that has a removable footbed. Shoes with a removable insole or shoes that have extra depth make it easier to put an insole or arch support in them.

    44. What is the difference between a 3/4 arch support and a full length?
    45. A 3/4 arch support extends from the ball of the foot (right behind the toes) to the heel. A full length insole extends the entire length of the foot. A 3/4 length insole is more appropriate for dress shoes or those with hammertoes, crossed toes or bunions that may need that extra room. The full length insole offers cushioning the entire length of the foot and is trimmable with ordinary household scissors.

    46. My mom's feet are very swollen, what shoes do you recommend?
    47. Please look at our stretchable shoe and extra-extra depth shoe sections.

      Also, please look at our adjustable strap slipper collection. Choose slippers that are soft and flexible - the perfect remedy for swollen feet.

    48. I need slippers with arch supports or removable footbeds so I can use my orthotics.
    49. Most of our slippers are made of high quality materials and offer added arch support. Slippers with arch supports and removable footbeds can be found in the Old Friend, Cloud Nine and Giesswein collections.

    50. I need kids shoes with good arch supports.
    51. Most children’s shoes are built, intentionally, without arch support. They offer a smooth platform for developing muscles, or a nice bed for an upgrade orthotic. KidZerts Children’s Insoles are perfect for young growing feet because they provide exceptional arch support, a deep heel cup, and wear-moldable technology, which means that over time they'll conform to the unique size of each individual foot for improved foot health, support and stability. Pedag offers insoles from childhood through adulthood, starting with the Bambini. Arch Angels were designed to supply a firm posting to their arch support. And the Birkenstocks are lean to fit any style shoe and provide a silk lined, deep heel cup, with a metatarsal pad.

    52. My child is getting married – do you have a dress shoe that I can get around in?
    53. For the Mothers, we offer “sensible” heels from Softwalk, Naot or Kumfs.

      For the Dads, we would suggest PW Minor, Comfortrite or Naot.

    54. My child’s shoes smell awful, what can I do to get rid of the odor?
    55. We have a number of products that can assist you. We recommend On Your Toes (which is one of our best selling products), Cedar Shoe Trees or our newest odor-eating item, Stuffitts Shoe Savers.

    56. I have a cast on one leg – do you have anything that will make my step even?
    57. See the Evenup Leveling Device to stabilize your walk.

    58. I had surgery and I need a temporary shoe that provides protection.
    59. We recommend our selection of Post-op and Wound Care products. We offer selections from Pediatric to Adult.

    60. Can I order 2 different size shoes?
    61. Yes, please see our Different Sized Feet page.

    62. I am a doctor and I am interested in your referral program.
    63. Please call customer service at 866.324.3338 and ask for Richard about the program.

    64. Do you offer discounts?
    65. We send out monthly promotions and a newsletter which contain current coupons and notify customers of current sale items. Click here to sign up. We do not sell your email to anyone and you may unsubscribe at any time.

      We also offer 10 percent off discounts to people in the medical field (pharmacies, doctors, physical therapists, etc.) or people in the military.

      We also have a coupon page that lists some of our current coupons and can be accessed on our home page. Coupons change month to month.

    66. I have one leg shorter than the other. Can you help me?
    67. You can find shoes that are available for you to order on our Limb Length Discrepancy page.

    68. Can I order 2 pair of shoes and send one pair back if they do not fit?
    69. Yes, you will need to pay return postage for returns. See our Return and Exchange Policy page.

    70. Can I change information about the order I have already placed?
    71. Please call us immediately at 866.324.3338 and tell us your order number (after the last dash in the subject line of your e-mail confirmation) and your full name. If your order has not been processed for shipping, we can change information on the order.

    72. What makes a shoe a diabetic shoe?
    73. There are four main characteristics of a diabetic shoe:

      • Available in at least 3 widths (N, M, W, XW, etc.
      • Made of a protective material (normally Leather)
      • Solid means of closure (Tie or Velcro)
      • Extra 3/16” interior depth to accommodate orthotics

    74. What are European sizes?
    75. European sizes are based on a metric measurement. They are not normally available in widths. Please visit our sizing chart.

    76. What is the difference between extra, double and super depth?
    77. Extra-depth includes all diabetic shoes (by definition) that incorporate 3/8” interior depth.

      Double or extra-extra depth is 1/8” more, which makes it ½ inches deep

      Super depth is at least 9/16 of an inch

      These are the Apis offerings:

      Depths: Added-depth; double-depths; supra(triple)-depths

      Widths:

      Ladies': aa, b, d, 3e, 5e, 7e, 10e, 14e
      Men's: d, 2e, 4e, 6e, 9e, 10e, 14e
      Toddlers' : m, w
      Youth's; m, w, xw

    78. What will happen if I refuse my shipment?
    79. When you place an order, you are making a commitment to purchase that item, and your payment will be processed at the time the order is placed. If your order is returned to us or our manufacturer, and there was no error on our part, or, if you refuse delivery of the package after ordering, you will be assessed a 20% restocking fee. Original shipping charges are not refundable. You will be responsible for the carrier's return shipping charges for refused items that are shipped back to us, our manufacturer, or our warehouse. All such fees will be deducted prior to issuing a credit or refund, or billed to the credit card provided during registration and/or checkout.

    80. What if I want to cancel my order?
    81. Healthyfeetstore.com endeavors to expedite all orders to customers as quickly as possible. When you are shopping online, you may cancel your order at anytime by just closing the browser window. In the event you have processed the order and find that you need to cancel it, change an item in the order, or change the shipping address, please call us at 1-866-324-3338. We will make every effort to accommodate a cancellation request as long as the order has not been shipped. If your order has shipped, it cannot be canceled. If for any reason we are unable to make the change before the order is processed and shipped, you will need to return the item at your expense.

    82. Shipping Address Errors and Undeliverable Shipments
    83. It is the customer’s responsibility for entering accurate shipping information when submitting an order through our online ordering system. Be sure to check your information before finalizing the purchase. If you discover that an error was made in your shipping address contact us immediately. We will do our best to correct the address if the order has not shipped. If the order has been shipped and we are unable to make any modifications, it is the customer's responsibility to pay all shipping expenses associated with misdirected parcels.

      If a package is unclaimed and returned because of unsuccessful delivery attempts, the customer is responsible for paying any additional shipping charges. We do not issue shipping refunds for the original shipment or the return shipment.

    84. Disputed Charges or Chargebacks
    85. If you are not pleased with our service or products for any reason, please contact us immediately. We are happy to work with you to achieve a satisfactory resolution. Please note that you will be charged a $25 bank fee upon our notification of a disputed charge or chargeback with your credit card company. Just like a canceled check or a check with insufficient funds, this fee is paid by the customer as a bank processing fee and is non-refundable.

    86. Warranty Information
    87. From the date of receipt, all shoes and foot care products sold at HealthyFeetStore.com (U.S. orders only) have a 60 day warranty that covers manufacturing defects involving materials and/or workmanship. Please read the entire warranty policy before contacting customer service.

      For international warranty information, please call customer service at 1-866-324-3338 for information about HealthyFeetStore.com's International Warranty Policy.



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