Shipping, Returns and Exchanges

FREE Ground Domestic Shipping for All Orders Over $75
FREE Exchanges On All Shoe Orders

  1. Placing An Order:
    You will know that your order has gone through if you receive an immediate e-mail confirmation. If you do not receive a confirming email, notify us at cservice@healthyfeetstore.com or call us toll free 1.866.324.3338. From HI or Alaska call 1.858.547.8800. Also, please contact us when a change has been made to a previous email address used so that we may update our entire system. Phone orders are also welcome. Our Customer Service Representatives are available to help you Monday through Friday 9:00 a.m. PST - 5:00 p.m. PST.

    Click here for more Ordering Information & FAQ

  2. Payment Options:
    We take your privacy seriously! Ordering with HealthyFeetStore.com online is safe and easy with Yahoo's secure server. We currently accept Visa, MasterCard, American Express, Discover and Paypal. You have the power of YAHOO working for you.

    Click here for more Payment Information & FAQ

  3. Shipping Information:
    FREE domestic ground shipping on all orders over $75.00. After you place your order, you will receive an automated response confirming your online purchase. If this e-mail is not received immediately, your order was not successfully completed. Please reorder or contact us via e-mail cservice@healthyfeetstore.com or call us toll free 1.866.324.3338. From HI or Alaska call 1.858.547.8800.

    Click here for more Shipping and Delivery Information & FAQ

  4. Exchange & Return Information:
    We want you to be 100% satisfied with your order. If for some reason you need to send your order back, you may return it within 30 days for a full refund or within 6 months for a HealthyFeetStore.com store credit.

    All Shoes and slippers must be in their original unworn condition. Please try on your shoes on carpeting to prevent scuffing HealthyFeetStore.com does not guarantee wear and tear or any damage unrelated to the manufacturer.

    Shoes and slippers must be received in their original packaging (usually a shoe box). However, when you ship the shoe box back to us for exchange or return please place it inside a packing box to avoid damage. Do not stick a shipping label directly on the shoe box and mail it. Shoes shipped only in the shoe box without protective shipping packaging will be charged $8.00 for re-boxing.

    Click here for more Exchange Policy, Information & FAQ

    Click here for more Return Policy, Information & FAQ
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