U.S. Shipping, Returns and Exchanges

  1. Placing a U.S. Order:
  2. When your order has been submitted you receive an immediate e-mail confirmation. However if you did not receive a confirming email, notify us at cservice@healthyfeetstore.com or call us toll free 1.866.324.3338. From HI or Alaska call 1.858.547.8800. Also, please contact us if your email address has changed so that we may update the HealthyFeetStore.com system. Phone orders are also welcome. Our Customer Service Representatives are available to help you Monday through Friday 9:00 a.m. PST - 4:00 p.m. PST.

    Click here for more Ordering Information & FAQ

  3. U.S. Payment Options:
  4. We take your privacy seriously! Ordering through HealthyFeetStore.com is safe and easy with Yahoo's secure server. We currently accept Visa, MasterCard, American Express, Discover and Paypal. You have the power of Yahoo working for you.

    Click here for more Payment Information & FAQ

  5. U.S. Shipping Information:
  6. FREE ground shipping in the contiguous U.S. on all orders. After you place your order, you will receive an automated response confirming your online purchase. If this e-mail is not received immediately, your order was not successfully completed. Please reorder or contact us via e-mail cservice@healthyfeetstore.com or call us toll free 1.866.324.3338. From HI or Alaska call 1.858.547.8800.

    Click here for more Shipping and Delivery Information & FAQ

  7. U.S. Exchange & Return Information:
  8. We want you to be 100% satisfied with your order. If for some reason you need to send your order back, you may return it within 30 days for a full refund or within 6 months for a HealthyFeetStore.com store credit.

    All Shoes and slippers must be in their original unworn condition. Please try on your shoes on carpeting to prevent scuffing. HealthyFeetStore.com does not guarantee wear and tear or any damage unrelated to the manufacturer. Shoes or products marked FINAL SALE or CLEARANCE cannot be returned or exchanged. Some foot care products are not returnable. Please check the return policy before returning your items.

    Shoes and slippers must be received in their original packaging (usually a shoe box). However, when you ship the shoe box back to us for exchange or return please place it inside a packing box to avoid damage. Do not stick a shipping label directly on the shoe box and mail it. Shoes shipped only in the shoe box without protective shipping packaging will be charged $8.00 for re-boxing.

Click here for more Exchange Policy, Information & FAQ

Click here for more Return Policy, Information & FAQ