Privacy policy

Last Updated: October 1, 2025

Thank you for placing your trust in Healthy Feet Store, operated by HFS Acquisition LLC, at 9450 SW Gemini Drive, PMB 17709, Beaverton, OR 97008 (“HFS,” “we,” “us,” or “our”).

This Privacy Policy describes how we collect, use, share, and protect your personal information—including data connected to our email and SMS programs—and explains the choices you have with respect to that information.

1. Scope of This Policy

This Policy applies to all services we provide, including:

www.healthyfeetstore.com and any other websites linking to this Policy,
our mobile applications and digital platforms, and
our communications and marketing programs, including email and SMS.

By using our Services or providing information, you consent to the terms described here.

2. Information We Collect

We may collect the following categories of personal information:

Identifiers: name, phone number, mailing address, and email address.
Payment Data: payment method, billing address.
Commercial Information: products purchased, returned, or considered.
Communications: chats, emails, calls, and text-message history.
Device & Internet Activity: IP address, browser type, operating system, pages visited, referring URLs.
Geolocation: approximate or precise location from IP or device settings (if enabled).
Health or Biomechanical Data: shoe size, foot measurements, or related fit data.
Inferences: preferences or characteristics drawn from other data.

3. How We Collect Information

Directly from you: when you create an account, make a purchase, sign up for emails or SMS, or contact customer service.
Automatically: through cookies, pixels, web beacons, analytics tools, and plugins.
From third parties: such as payment processors, carriers, analytics services, and marketing platforms.
Social media: when you connect via Facebook, Instagram, or Google.

4. SMS & Mobile-Messaging Program

By providing your phone number and opting in, you agree to receive recurring marketing text messages from HFS. Message frequency varies; message and data rates may apply.
You may opt out at any time by replying STOP to any message, or request help by replying HELP. Your consent is not required for any purchase.
We use your phone number solely to send authorized SMS messages (such as promotions, order updates, and cart reminders). We do not sell or share SMS opt-in data or consent with any third parties.
Abandoned-Cart Disclosure: HealthyFeetStore.com uses cookies to keep track of items in your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart-reminder messages via SMS.

5. How We Use Your Information

We may use your information to:

Process orders and payments, ship products, and handle returns.
Provide customer support and account services.
Send transactional and promotional communications (email & SMS).
Deliver personalized offers and improve our Services.
Detect and prevent fraud or unauthorized activity.
Comply with legal obligations.
Analyze usage and improve website performance.

If data is aggregated or de-identified, we may use it for any lawful business purpose.

6. How We Share Information

We may share personal information with:

Service Providers: payment processors, shipping partners, hosting, analytics, and email/SMS vendors (e.g., Klaviyo) who operate on our behalf.
Legal Authorities: when required to comply with laws or lawful requests.
Corporate Transactions: if our business is merged, acquired, or sold.
With Your Consent: if you direct us to share your data.

The above excludes text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Cookies & Tracking

We use cookies and similar technologies to:

Maintain cart contents and preferences.
Recognize repeat visitors.
Analyze site usage.
Deliver interest-based ads.

You can disable cookies through your browser, but certain features may not function properly.

8. Location-Based Services

If you enable location tracking, we may collect precise location data from your device to provide nearby product recommendations, promotions, or store information. You can disable location access through your device settings at any time.

9. Your Rights & Choices

Depending on your location, you may have rights to: Depending on your location, you may have rights to:

Access, correct, or delete your data.
Opt out of targeted advertising or data sale.
Restrict or object to certain processing.
Withdraw consent where applicable.
Receive a portable copy of your information.

To exercise your rights, contact us at cservice@healthyfeetstore.com or 1-866-324-3338. We will verify your identity before fulfilling your request.

10. Data Retention

We retain personal information only as long as necessary for the purposes described here or as required by law.

11. Security

We use administrative, technical, and physical safeguards—including encryption and access controls—to protect your information. No system is completely secure, but we maintain industry-standard measures.

12. International Transfers

If you use our Services outside the U.S., your information may be processed in the United States or other countries with different data-protection laws. We apply appropriate safeguards for such transfers.

13. Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect their data. If we learn we have, we’ll delete it promptly.

14. Links to Other Sites

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies.

15. Opt-Out Options

Emails: Click “unsubscribe” in any marketing email.
SMS: Reply STOP to end messages.
Cookies/Ads: Visit aboutads.info/choices to manage interest-based advertising preferences.

16. Account Updates or Deletion

You can update account details or request deletion by contacting our Customer Service team at cservice@healthyfeetstore.com or 1-866-324-3338.

17. State-Specific Privacy Rights

California (CCPA/CPRA)

California residents may request access, correction, deletion, and disclosure of information collected and may opt out of data sale or sharing. We do not sell or share personal or SMS data for monetary consideration. Requests: cservice@healthyfeetstore.com or 1-866-324-3338.
Virginia (VCDPA)

You may confirm, access, correct, delete, obtain a copy of your data, and opt out of targeted advertising. Contact us via the channels above.
Colorado (CPA)

You may access, correct, delete, or obtain a copy of your data, and opt out of targeted advertising. We do not sell data for monetary value.
Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah

Residents have rights to access, correct, delete, and opt out of targeted advertising or data sale. Contact us using the methods above to exercise these rights.

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